Operations Manager
3 weeks ago
Estimated Salary: $18.50 - $25.00 per hour, depending on experience and qualifications.
Company Overview:Elite Sports Clubs is a dynamic organization that values excellent customer service and team collaboration.
Job Description:We are seeking an experienced Operations Manager to oversee our facilities during night shifts, weekends, and early mornings. The successful candidate will serve as the primary point of contact for members and guests, providing assistance, addressing inquiries, and resolving issues in a timely and professional manner.
- Supervise staff across all departments, ensuring smooth operations and exceptional customer service delivery.
- Monitor facility activities, address safety or security concerns, and maintain a clean and well-maintained environment.
- Act as a liaison between staff and management, conveying important information and escalating issues as necessary.
To be successful in this role, you will require:
- Previous experience as a collaborative leader in a customer service or hospitality role, preferably in a fitness or recreation setting.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with staff at all levels.
- Excellent problem-solving abilities and the capacity to remain calm and composed under pressure.
- Basic computer skills and familiarity with office software applications.
We offer a competitive hourly wage, opportunities for advancement, complimentary membership to Elite Sports Clubs, employee discounts on club services and merchandise, flexible scheduling options, and a supportive and collaborative work environment.
Candidates must possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a motivated and results-driven individual who thrives in a team-oriented setting, we encourage you to apply for this exciting opportunity.
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