Patient Services Coordinator

3 days ago


Edmonds, Washington, United States Providence Health & Service Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at Providence Health & Services. As a Patient Services Specialist, you will play a critical role in providing exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Provide effective and efficient front office services to patients, including scheduling appointments, collecting records, and ensuring accurate distribution of information.
  • Coordinate internal and external clinic phone communications among staff, patients, and providers to ensure seamless communication and resolution of issues.
  • Administer co-pay collection from patients and perform clerical, scheduling, and records activities in support of patients and staff.
  • Work collaboratively with the healthcare team to ensure high-quality patient care and services.
Requirements
  • Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
  • Electronic Medical Records (EMR) experience preferred.
  • Previous experience in a healthcare setting preferred.
Why Work for Providence?

At Providence Health & Services, we are committed to creating a workplace culture that values diversity, equity, and inclusion. We believe that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment. We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more.



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