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Patient Care Coordinator
2 months ago
About the Role:
Hired by Matrix is seeking a highly skilled Patient Services Specialist to join our team. As a Patient Services Specialist, you will play a critical role in ensuring the smooth operation of our healthcare services.
Key Responsibilities:
- Patient Check-in and Scheduling: Verify patient information, check-in patients, and schedule appointments in a timely and efficient manner.
- Insurance Verification: Verify patient insurance coverage and benefits to ensure accurate billing and payment processing.
- Phone and In-Person Support: Provide exceptional customer service to patients, answering phone calls, and addressing in-person inquiries in a professional and courteous manner.
- Co-pay Collection: Collect co-pays and other payments from patients in a secure and efficient manner.
Requirements:
- Work Experience: A strong work history as a medical receptionist, with at least 1 year of recent experience.
- Technical Skills: Proficiency in EPIC and other healthcare software systems.
- Specialty or Cardio Experience: Previous experience in a specialty or cardio setting is highly desirable.
- Technical Savviness: Strong technical skills and ability to learn new systems quickly.
- Flexibility: Willingness to float between locations and adapt to changing priorities.
What We Offer:
Hired by Matrix offers a competitive salary, benefits after 60 days, and a 401k option with a company match after one year. We are an Equal Opportunity Employer and proud to be certified as both a Woman Owned Business Enterprise and a Woman Owned Small Business.