Patient Access Coordinator

3 weeks ago


Denver, Colorado, United States Denver Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Denver Health's ENT Clinic.

This role is responsible for performing all components of patient registration and discharge into the EPIC system, including entering charges for services, data entry, and chart breakdowns. The ideal candidate will have excellent communication skills and be able to work collaboratively with a team to provide exceptional customer service.

Key Responsibilities:
  • Answer telephone inquiries and screen calls to ensure accurate routing and message taking.
  • Collect co-payments, point-of-service payments, deposits, and other payments, and issue receipts and balance cash drawers.
  • Verify and update patient demographics information and billing insurance information for new and existing patients.
  • Coordinate bed assignments, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors.
  • Call insurance companies for treatment authorization and benefit information.
  • Maintain quality assurance scores of 98% or higher in conjunction with department expectations.
Requirements:
  • No high school diploma and/or GED required.
  • No experience required.
Benefits:
  • Competitive hourly rate of $29.53.
  • Outstanding benefits package, including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans.
  • Free RTD EcoPass (public transportation).
  • On-site employee fitness center and wellness classes.
  • Childcare discount programs and exclusive perks on large brands, travel, and more.
  • Tuition reimbursement and assistance.
  • Education and development opportunities, including career pathways and coaching.
  • Professional clinical advancement program and shared governance.
  • Public Service Loan Forgiveness (PSLF) eligible employer and free student loan coaching and assistance navigating the PSLF program.
  • National Health Service Corps (NHSC) and Colorado Health Service Corps (CHSC) eligible employer.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation. We are committed to providing exceptional patient care and are seeking a dedicated and compassionate individual to join our team.



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