Customer Service Liaison

3 weeks ago


Renton, Washington, United States UnitedHealth Group Full time
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team at UnitedHealth Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to consumers and providers, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Answer incoming phone calls from consumers and providers, and provide assistance as needed.
  • Ask questions and listen actively to understand the customer's needs and concerns.
  • Provide solutions and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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