Customer Service Liaison
3 weeks ago
We are seeking a skilled Customer Service Representative to join our team at UnitedHealth Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to consumers and providers, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Answer incoming phone calls from consumers and providers, and provide assistance as needed.
- Ask questions and listen actively to understand the customer's needs and concerns.
- Provide solutions and resolve issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless customer service.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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