Field Service Technician

1 week ago


Rochester, New York, United States Light and Wonder, Inc. Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Light & Wonder, Inc. in Farmington, NY. As a Field Service Technician, you will be responsible for performing preventative maintenance on VLTs, ETGs, and equipment, ensuring proper operations, and completing accurate incident reports.

Key Responsibilities:
  • Perform routine maintenance on gaming equipment to ensure optimal performance
  • Diagnose and troubleshoot issues with VLTs, ETGs, and equipment
  • Complete incident reports and maintenance records in a clear and concise manner
  • Stay up-to-date with Light & Wonder's Field Advisories and eLearning
  • Collaborate with management and technical lead to resolve customer issues
Requirements:
  • High school diploma or equivalent required
  • At least 21 years of age and valid driver's license
  • One year of experience in electronics repair or related field
  • Basic knowledge of electricity, electronics, and mechanics
  • Ability to lift and carry 50 lbs. and transport heavy equipment
  • Excellent problem-solving skills and attention to detail
What We Offer:
  • Competitive hourly rate of $26.00
  • Eligibility for overtime pay
  • Company-sponsored benefits, including healthcare, dental, vision, and 401(k) plan
  • Tuition assistance and professional development opportunities

Light & Wonder, Inc. is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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