Shift Manager

2 weeks ago


Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time
Job Description

Sweetwaters Coffee & Tea is seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service and high-quality products.

We are an established, premium coffeehouse brand with a strong reputation for quality and customer satisfaction. Our Sweetwaters location is conveniently located inside the Westgate branch of the Ann Arbor public library, making it easily accessible by car or public transportation.

Responsibilities:
  • Lead a team of baristas to achieve sales goals and provide exceptional customer service
  • Ensure that all coffee, tea, and espresso drinks are prepared to Sweetwaters standards
  • Train and develop team members to improve their skills and knowledge
  • Maintain a clean and organized store environment
  • Manage cash handling and inventory procedures
  • Support the General Manager in preparing and submitting weekly orders and completing monthly inventory counts
Requirements:
  • Food service experience
  • Proven sales experience
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Availability to work weekends and at least 15 hours per week
Education:

High school or equivalent

Training Offered:

General Management training offered to qualified candidates

Compensation & Benefits:

$16.00-$17.00 per hour (includes tips)

Brewed coffees, teas, and Cold Brews are a perk during shifts

Opportunity for professional advancement in our growing company


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