Cafe Shift Manager Position

1 day ago


Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time
Job Overview

Sweetwaters Coffee & Tea is seeking a skilled Cafe Shift Manager to lead our team and drive sales through exceptional customer service and product execution.

Key Responsibilities
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Ensure high-quality coffee, tea, and espresso drinks are prepared to Sweetwaters standards.
  • Lead and motivate the team to meet sales goals and provide excellent customer service.
  • Monitor and maintain a clean, organized, and inviting cafe environment.
  • Stay up-to-date on coffee, tea, and product knowledge to provide expert recommendations to customers.
  • Collaborate with the General Manager to prepare and submit weekly orders and complete monthly inventory counts.
Requirements
  • Previous food service experience and proven sales skills.
  • Ability to work in a fast-paced environment, multitask, and provide excellent customer service.
  • Strong communication and leadership skills to motivate and guide the team.
  • Availability of at least 15 hours per week, including some weekends.
  • Ability to lift and move up to 50 pounds.
Benefits
  • Competitive hourly rate of $16.00-$17.00, including tips.
  • Opportunity for professional advancement in a growing company.
  • Free brewed coffees, teas, and Cold Brews during shifts.

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