Shift Operations Manager

4 weeks ago


Ann Arbor, Michigan, United States Au Bon Pain Full time
Job Summary

The Shift Supervisor plays a vital role in ensuring the success of Au Bon Pain by delivering exceptional Guest First service and maintaining high standards of hospitality.

Key Responsibilities
  • Maintain café operations, ensuring seamless service delivery and guest satisfaction.
  • Collaborate with the café manager to optimize daily procedures, product quality, and financial contributions.
  • Develop and supervise Guest Service Representatives to achieve exceptional service standards.
Requirements

Successful candidates will possess excellent communication and leadership skills, with a passion for delivering exceptional guest experiences.


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