Luxury Sales Consultant
4 weeks ago
At Blue Nile, we're passionate about redefining the fine jewelry experience. As a Luxury Sales Consultant, you'll play a key role in delivering exceptional customer service and building long-term relationships with our clients.
Key Responsibilities- Communicate the Blue Nile difference and instill trust in our brand
- Demonstrate exceptional customer service and develop product knowledge to educate customers
- Communicate accurate information and set clear expectations for customers
- Proactively follow up on internal and external communications while maintaining Blue Nile service standards
- Effectively resolve complex customer service challenges and find solutions that exceed customer expectations
- Help create and maintain a service culture focused on the customer and enhance the buying experience
- Previous retail sales or customer service experience required
- High School Diploma or GED
- Jewelry experience a plus but not required
- Excellent interpersonal, creative problem-solving, organizational, and time management skills
- Strong attention to detail and high integrity
- Ability to work within deadlines in a fast-paced environment
- Strong computer, typing/keyboarding, and data entry skills
- Ability to stand for extended periods of time
- Flexibility and willingness to adjust to scheduling needs
The hourly pay range for this job is $23.94. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage, and 401(k) employer match amongst other benefits for eligible positions.
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