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Fitness Center Team Member
2 months ago
The Fitness Center Team Member is essential in fostering a welcoming atmosphere for all patrons, potential members, and visitors. This position focuses on delivering superior customer service while assisting with various front desk operations.
Core Responsibilities
- Greet members, potential members, and visitors with a warm and friendly attitude.
- Handle front desk duties, such as responding to phone inquiries, checking in members, and conducting facility tours.
- Update and maintain member accounts as required.
- Address member questions promptly and escalate concerns when necessary.
- Assist in keeping the facility clean and organized.
- Commitment to providing exceptional customer service.
- Positive demeanor and enthusiasm.
- Basic proficiency in computer usage.
- Interest in health and fitness.
- Flexible schedule availability, including weekends.
- Dependable and punctual.
- Strong interpersonal and communication skills.
- Ability to solve problems and show empathy.
- High School diploma or GED is required.
- Must be at least 18 years of age.
- Ability to stand and walk throughout the shift.
- Effective verbal communication skills.
- Capability to work morning or afternoon shifts.
- Occasional lifting of items up to 40 lbs.
- Exposure to cleaning agents may occur.
At Planet Fitness - CA, we emphasize the importance of creating a supportive environment for both our members and staff. Help us promote health and wellness for everyone.
