Irvine Spectrum CA Sales Associate

4 weeks ago


Irvine, California, United States Studs Full time
Role Summary

Studs is a pioneering ear piercing and earring brand recognized for its innovative approach to retail. As a Sales Associate in our Irvine Spectrum Studio, you will be the face of our brand, delivering an exceptional customer experience and driving sales growth.

Key Responsibilities
  • Revenue Generation
    • Meet and exceed sales targets by providing outstanding customer service and product knowledge.
    • Develop a deep understanding of our product range and piercing experience to educate clients and drive sales.
    • Serve as a brand ambassador, welcoming and educating clients to our unique piercing and shopping experience.
    • Act as an Earscaper, delivering exceptional service and styling to clients in our Studio.
  • Operations
    • Make informed decisions using Studs' policies and resources.
    • Understand when to take action and when to escalate to the Studio Manager.
    • Maintain operational procedures impacting the Studio experience, including appointment flow and scheduling, POS accuracy, and compliance.
    • Aid in directive execution to successfully meet deadlines.
  • Talent
    • Align with company policies and standard operating procedures.
    • Admit mistakes and escalate when help is needed.
    • Live out our Core Values: We're All in This Together, We're All Ears, and We're Always Growing.
    • Provide best-in-class service to everyone in the Studio.
    • Offer solutions-oriented feedback and be open-minded to receiving it.
Requirements
  • Availability for four shifts, including weekdays and weekends.
  • Comfortable standing for extended periods of time (up to 8+ hours).
  • Able to lift, carry, and move at least 20 lbs.
  • Must be able to handle chemicals safely.
  • Driven, creative problem solver with integrity and a positive attitude.
Benefits and Perks
  • 30 hours of accrued Sick Time.
  • 401k.
  • Exclusive employee piercing and jewelry discounts (plus discounts for friends and family).
  • Learning and development opportunities to support growth and foster an inclusive culture.

Studs is an equal opportunity employer, committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability, marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression. We consider qualified applicants with criminal histories and comply with applicable state and local laws prohibiting discrimination in employment.



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