Sales and Customer Experience Specialist

21 hours ago


Portland, Oregon, United States KCI Wireless Full time

About KCI Wireless

KCI Wireless is a leading wireless service provider that offers exceptional customer service and innovative technology solutions. Our goal is to simplify the wireless experience for our customers, providing them with personalized support and expert advice.

Salary: $20-$40 per hour (based on performance)

Job Description:

  • Main Responsibilities:
    • Provide exceptional customer service through thorough product and service knowledge
    • Surpass sales expectations by attracting new customers and identifying revenue opportunities
    • Broaden brand exposure through community outreach, social media marketing, and outbound calling
    • Educate customers on personalized technology choices
    • Maintain attention to detail in transactions and paperwork
    • Exercise compassion in all customer interactions
    • Foster team partnerships for store synergy
    • Assist with store operations, opening, and closing duties
  • Requirements:
    • Passionate advocate for unparalleled customer service
    • Competitive spirit with a drive to surpass sales potential
    • Genuine regard for customer connections
    • Excellent verbal and written communication skills
    • 6 months experience in customer service and/or sales environment, wireless retail preferred
    • High school diploma/GED
    • Willingness to work weekends and holidays
    • At least 18 years of age
    • Legally authorized to work in the United States
    • Bilingual in English & Spanish

Benefits:

  • Total Compensation package consisting of $10/hr Base Rate, Commission, & Accelerator Bonuses
  • All-in Compensation totaling up to $20+/hr
  • Potential of receiving up to 4 different Compensation payouts per Month
  • Vacation time
  • Personal time
  • Sick time
  • Health benefits
  • Phone service discount
  • Promotion opportunities
  • Employee rewards including trips and contests


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