Customer Service Director

2 weeks ago


Colorado Springs, Colorado, United States Compass Group, North America Full time

We are seeking a Customer Service Manager to lead our team in Colorado Springs. As a key member of our operations, you will be responsible for ensuring exceptional customer experiences and driving growth through strategic partnerships.

Our ideal candidate has 3 years of driving experience, a valid Non-CDL Class C driver's license, and excellent communication skills. They should also possess a bachelor's degree or equivalent combination of education and experience, as well as 1-2 years of customer service experience.

The successful candidate will develop account-level incremental sales plans, track performance, and increase profitability. They will also coordinate efforts to improve customer retention and client experience at the point of sale, drive compliance to merchandising standards, and assess performance by location through audit reports.

This role requires a passion for providing world-class service to clients and customers, with the ability to travel to client sites and lift up to 50 pounds consistently.

Benefits include medical, dental, vision, life insurance, disability insurance, a retirement plan, paid time off, and more.



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