Customer Service Ambassador

8 hours ago


Colorado Springs, Colorado, United States Kendra Gries - State Farm Agent Full time

**About Us**

Kendra Gries - State Farm Agent is a leading insurance provider, dedicated to delivering exceptional customer service and financial solutions. We are seeking a highly motivated and skilled Customer Service Representative to join our team.

Salary: The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

About the Role

This is an excellent opportunity for individuals who enjoy working with the public, building strong relationships, and providing prompt and accurate service. As a Customer Service Representative, you will be responsible for establishing customer relationships, responding to inquiries, and ensuring seamless interactions.

Key Responsibilities

  • Establish customer relationships and follow up as needed
  • Provide prompt, accurate, and friendly customer service
  • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal, and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem-solving
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Benefits

  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

We Offer More Than Just a Job

As a member of our team, you will receive comprehensive training, support, and opportunities for growth and development. If you are motivated to succeed and passionate about delivering exceptional customer service, we encourage you to apply.



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