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Sales Center Manager

2 months ago

Warwick, Rhode Island, United States Dal-Tile LLC Full time
Job Title: Sales Center Manager

Join Dal-Tile LLC, a leading manufacturer of tile and natural stone in the United States, and take your career to the next level. As a Sales Center Manager, you will play a crucial role in driving sales growth, developing customer relationships, and managing store operations.

Key Responsibilities:
  • Drive revenue growth and achieve sales targets within assigned store coverage areas.
  • Develop and maintain strong relationships with key customers to maximize market penetration and margin potential.
  • Lead and manage store operations, including personnel management, to ensure alignment with company policies and procedures.
  • Provide leadership and direction to SSC personnel to achieve store objectives.
  • Communicate and work closely with customers to understand their needs and provide tailored solutions.
  • Develop and implement strategic plans to accommodate corporate goals and objectives.
  • Review market analyses to determine customer needs, price schedules, and discount rates.
  • Advises customers on product selection, pricing, and sales volume, and continues to build customer relations.
  • Meet with key customers to negotiate and close deals.
  • Analyze and control expenditures of SSC to conform to budgetary requirements.
  • Analyze sales reports showing sales volume, profit loss (EVA), and margins utilizing the "on-demand" reporting process.
  • Ensure prudent credit transactions and manage account collections.
  • Participate in the planning process by providing accurate, achievable sales forecasts.
  • Align achievements with corporate goals, standards, and objectives.
  • Communicate the safety program goals and expectations and ensure associates are properly trained in the Safety program.
  • Train, lead, and develop associates in customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
  • Cross-train on all areas of SSC operations; customer service, warehouse, and office administration duties. Assist where necessary. Recruit, hire, and manage SSC staff associates. Includes daily support and direction, as well as, ongoing performance management and development.
  • Ensure compliance with Human Resource policies including, hiring, firing, performance management, and DOT compliance.
  • Perform other related duties as required.
Requirements:
  • High School diploma and 5+ years of relevant sales experience required OR
  • Bachelor's degree in Business or related field and 1+ years of relevant sales experience. 4 years prior selling experience. Prior customer service experience is a plus.
  • Minimum 2 years of previous management experience.
Competencies:
  • Strong interpersonal skills, and excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to "multi-task." Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel, and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks.
Benefits:
  • Competitive salary and a comprehensive benefits package.
  • Career opportunities and an environment of creativity and growth.
  • Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile LLC is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.