Bilingual Sales Associate

1 week ago


Brevard, North Carolina, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Bilingual Sales Associate to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, answering customer questions and concerns in a timely and professional manner.
  • Build trust relationships with wholesale and retail customers, understanding their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently, following company policies and procedures.
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis.
  • Maintain precise work order files and formulas, ensuring accurate and efficient sales processes.
  • Pull and stock products from the sales floor or warehouse, ensuring a high level of customer satisfaction.
  • Tint and mix products to customer specifications, maintaining a high level of quality and accuracy.
  • Load and unload delivery trucks, ensuring safe and efficient delivery of products.
  • Assist in making deliveries, as needed, and maintain a high level of customer satisfaction.
  • Maintain in-stock and presentable condition assigned areas, ensuring a high level of customer satisfaction.
  • Remain knowledgeable on products offered, discussing available options and making recommendations to customers.
  • Comply with inventory control procedures, ensuring accurate and efficient sales processes.
  • Suggest ways to improve sales, providing valuable insights and recommendations to the sales team.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be able to tint paint consistent with customer color requests.
  • Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Have a valid, unrestricted Driver's License.
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.


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