Vehicle Service Contract Claims Expert

5 days ago


Atlanta, Georgia, United States Safe-Guard Products International LLC Full time
About the Opportunity:
We are looking for a talented individual to fill the role of Automotive Warranty Claims Specialist. As a member of our Vehicle Service Contract Department, you will be responsible for handling claims-related calls, ordering inspections when necessary, and following proper claims procedures. If you have a passion for the automotive industry and excellent communication skills, we encourage you to apply.

This is a key role in our rapidly growing organization and offers opportunities for advancement. We offer a competitive salary of $65,000 - $85,000 per year, as well as a comprehensive benefits package and ongoing training and development opportunities.

Job Description:
As an Automotive Warranty Claims Specialist, you will be responsible for:
  • Handling claims-related calls and providing claims status to agents, clients, and customers
  • Ordering inspections when necessary
  • FOLLOWING PROPER CLAIMS PROCEDURES AS OUTLINED IN TRAINING AND FEEDBACK PROVIDED BY QA OR SUPERVISOR
  • Maintaining a high level of productivity and meeting schedule expectations
  • Providing excellent customer service and resolving customer complaints in a timely manner

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