Petco Guest Experience Specialist

3 days ago


Redondo Beach, California, United States Petco Full time
Job Title: Guest Experience Specialist

At Petco, we're passionate about providing exceptional guest experiences that exceed our customers' expectations. As a Guest Experience Specialist, you'll play a vital role in delivering outstanding service and creating a welcoming environment for our guests and their pets.

Key Responsibilities:
  • Provide exceptional guest service, ensuring that every interaction is positive and memorable.
  • Assist guests in finding the right products and services to meet their needs, providing expert advice and recommendations.
  • Maintain a clean and safe store environment, adhering to Petco's high standards for animal care and customer satisfaction.
  • Work collaboratively with the sales team to achieve sales goals and drive business results.
  • Participate in ongoing training and development to stay up-to-date on products, services, and best practices.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Discounts on Petco products and services.
  • A fun and dynamic work environment.

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