Customer Service Representative

4 days ago


Chelmsford, Massachusetts, United States Jobs for Humanity Full time
Job Title: Customer Advocate

At Jobs for Humanity, we're collaborating with Safelite to build an inclusive and just employment ecosystem. We're seeking a Customer Advocate to join our team.

Job Summary:

The Customer Advocate is a key role in providing exceptional customer experiences. This individual will be responsible for managing administrative processes, scheduling, work orders, and invoicing, while also greeting customers in person and answering inbound phone calls and emails.

Key Responsibilities:
  • Welcome in-shop customers and resolve customer concerns efficiently.
  • Manage incoming calls, emails, and faxes for service issues, pricing, warranties, and more.
  • Confirm and complete work order information, including insurance verification and additional parts.
  • Process administrative tasks such as buyouts, invoices, and work orders.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
Requirements:
  • High School Diploma/GED/Equivalent required.
  • 1-3 years of telephone operations or business administration experience.
  • Ability to provide world-class customer service in a fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.
What We Offer:
  • Competitive weekly base pay starting at $21/hour.
  • A benefits package valued at more than $10k, including a 401(k) plan with company matching, medical coverage plans, and paid time off programs.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources needed to be successful.

Safelite welcomes everyone and values our diverse workforce and suppliers. We're proud to be an equal opportunity employer.



  • Chelmsford, Massachusetts, United States Metro Medical Full time

    Customer Service Representative Opportunity at Metro MedicalWe are seeking a skilled and friendly Customer Service Representative to join our team at Metro Medical. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers, handling incoming calls, and ensuring that all aspects of the...


  • Chelmsford, Massachusetts, United States Metro Medical Full time

    Customer Service Representative Job DescriptionMetro Medical is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle incoming calls in a professional and...


  • Chelmsford, Massachusetts, United States Jeanne D'Arc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Center Representative to join our team at Jeanne D'Arc Credit Union. As a key member of our service team, you will be responsible for building strong relationships with our members through exceptional service and education about our products and services.Key...


  • Chelmsford, Massachusetts, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesProvide excellent...


  • Chelmsford, Massachusetts, United States Hannaford Supermarkets Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor operations.Key ResponsibilitiesProvide...


  • Chelmsford, Massachusetts, United States Public Storage Full time

    Job DescriptionAs a Customer Service Representative at Public Storage, you will play a vital role in ensuring our customers receive exceptional service. Your primary responsibilities will include:Assessing customer storage needs and providing personalized solutionsConducting daily storage unit inspections to ensure inventory and availabilityAuditing cash...


  • Chelmsford, Massachusetts, United States Jeanne D'Arc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Center Representative to join our team at Jeanne D'Arc Credit Union. As a key member of our Member Contact Center, you will be responsible for providing exceptional service to our members through various transactions and service requests.Key ResponsibilitiesRespond to incoming...


  • Chelmsford, Massachusetts, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide...


  • Chelmsford, Massachusetts, United States Jeanne D'Arc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Center Representative to join our team at Jeanne D'Arc Credit Union. As a key member of our team, you will be responsible for providing exceptional member service, building relationships, and promoting credit union products and services.Key ResponsibilitiesMember Service:...


  • Chelmsford, Massachusetts, United States VILLAGE Inc Full time

    About Village Home ServicesVillage Home Services is a reputable company that has been in business for over a decade, built on a foundation of trust and reliability. We are seeking a highly organized and efficient Customer Service Representative/Admin to join our team.Job SummaryWe are looking for a professional and courteous individual with exceptional...


  • Chelmsford, Massachusetts, United States VILLAGE Inc Full time

    About Village Inc.Village Inc. is a reputable and established company in the home services industry, dedicated to providing exceptional customer experiences. We are seeking a highly organized and efficient Customer Service Representative to join our team.Job SummaryWe are looking for a professional and courteous individual with excellent communication skills...


  • Chelmsford, Massachusetts, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.Key Responsibilities* Provide friendly and courteous service...


  • Chelmsford, Massachusetts, United States LCA Recruitment Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Estate Agency team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Develop and maintain strong...


  • Chelmsford, Massachusetts, United States Village Services Corporation Full time

    Village Services Corporation is seeking a highly organized and efficient Customer Service Representative/Admin to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise. Key Responsibilities:Answer all...


  • Chelmsford, Massachusetts, United States Doug Anderson Plumbing And Heating Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Doug Anderson Plumbing and Heating. As a Customer Service Representative - Plumbing and Heating Dispatcher, you will be responsible for answering customer calls, gathering details, and scheduling our expert technicians to the right jobs. You will manage the...


  • Chelmsford, Massachusetts, United States Hannaford Supermarkets Full time

    Job Title: PT Customer Service AssociateHannaford Supermarkets is seeking a part-time Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...


  • Chelmsford, Massachusetts, United States Hannaford Supermarkets Full time

    Customer Service Associate Job DescriptionHannaford Supermarkets is seeking a Customer Service Associate to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Greet and assist customers in a friendly and...


  • Chelmsford, Massachusetts, United States Telefonica Full time

    **Unlock Your Potential as a Retail Sales Advisor**Join our dynamic team at Telefonica and take the first step towards a rewarding career in retail sales. As a Retail Sales Advisor, you will be the face of our brand, providing exceptional customer service and driving sales growth.**What We Offer:**Competitive hourly rate of 10.41Opportunities for career...


  • Chelmsford, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales initiatives.Key ResponsibilitiesCustomer...


  • Chelmsford, Massachusetts, United States ZOLL Medical Full time

    Customer Support RepresentativeZOLL Medical Corporation is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may...