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Dunkin' Store Manager

2 months ago

Lake City, Florida, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Dunkin'. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Leadership and Team Management: Lead and develop a high-performing team of restaurant staff, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed.
  • Operational Excellence: Oversee the execution of all restaurant operations, including food preparation, customer service, and cash handling, to ensure that our high standards are consistently met.
  • Customer Focus: Foster a customer-centric culture, ensuring that every guest has a positive experience and that their feedback is acted upon to drive continuous improvement.
  • Financial Management: Manage restaurant budgets, control costs, and optimize sales to drive profitability and growth.
  • Training and Development: Develop and implement training programs to ensure that all staff have the skills and knowledge needed to succeed in their roles.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing high-performing teams.
  • Operational Expertise: Strong knowledge of restaurant operations, including food preparation, customer service, and cash handling.
  • Customer Focus: Passion for delivering exceptional customer experiences and a commitment to continuous improvement.
  • Financial Management: Strong financial management skills, with experience in managing budgets and controlling costs.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including medical, vision, and dental insurance.
  • Opportunities for Growth and Development: Opportunities for career growth and development, with a focus on helping you achieve your career goals.
  • A Collaborative and Supportive Work Environment: A collaborative and supportive work environment, with a focus on teamwork and mutual respect.