Customer Service Ambassador

3 weeks ago


Le Pontet, Provence-Alpes-Côte d'Azur, United States Jordan Credit Union Full time

Jordan Credit Union is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. This role requires someone who is passionate about delivering exceptional service, has excellent communication skills, and is able to work independently in a fast-paced environment.

Estimated Salary: $40,000 - $55,000 per year, depending on experience.

The successful candidate will have the opportunity to work in a dynamic and supportive team environment, providing outstanding service to our members through various channels, including telephone and text requests. As a Customer Service Ambassador, you will be responsible for addressing member concerns, answering questions, and acting as a liaison between members and internal departments.

Key Responsibilities:

  • Assist members with their telephone and text requests in a quick, courteous, and accurate manner.
  • Maintain a pleasing and professional demeanor while addressing member concerns and questions.
  • Act as liaison between members and other internal departments, transferring calls and texts to appropriate staff.

Requirements:

  • You must be 18 years or older to work for Jordan Credit Union.
  • Ability to fluently speak, read, and write in both Spanish and English is preferred.


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