Customer Service Representative

4 weeks ago


Westminster, California, United States Eclipse CA Co. Full time
Role Overview

We are seeking a highly motivated and customer-focused individual to join our retail marketing and lead generation team as a Retail Customer Service Associate. As a liaison between customers and our clients' needs, you will play a vital role in providing exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, and provide personalized recommendations on our client's products and services.
  • Build strong relationships with customers to establish trust and loyalty, and to drive repeat business.
  • Collaborate with our sales team to identify opportunities and develop strategies to meet sales targets.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Proven experience in customer-facing roles, with a strong track record of delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development, with a focus on customer-facing roles.
  • A dynamic and supportive team environment, with a focus on collaboration and teamwork.
  • Regular training and development opportunities, to ensure you have the skills and knowledge you need to succeed in your role.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you



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