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Client Experience Representative

2 months ago

Fort Myers, Florida, United States Stellar Promotions Full time

At Stellar Promotions, we deliver exceptional results to a diverse range of clients seeking to expand their market reach. As a result of new client contracts, we are tasked with creating and executing innovative customer service and sales strategies.

Our team specializes in providing communication-focused customer service and sales solutions to our clients. We take the burden off our clients by handling all aspects of advertising and customer outreach, allowing them to focus on their core business.

**Key Responsibilities:**

  • Build strong relationships with clients by providing professional support to drive quality sales
  • Develop in-depth product knowledge to effectively address client inquiries
  • Highlight the features and benefits of products to demonstrate how they address client needs
  • Provide detailed information to clients regarding their order details, installation process, and billing cycle
  • Collaborate with sales executives to develop and execute customer service and sales strategies aligned with client requirements
  • Contribute to the success of our customer service and sales team by exceeding weekly and monthly goals