Technical Account Manager
13 hours ago
Job Summary
The Technical Account Manager role at Mimecast North America, Inc. is a vital position that requires a strong technical background and excellent communication skills. As a Technical Account Manager, you will serve as a technical partner to our customers, providing guidance and support to ensure their success with our platform.
Key Responsibilities
- Work closely with assigned customers to understand their technical business needs and environment.
- Provide high-quality technical support to customers, including advanced troubleshooting and problem resolution.
- Consult with other senior technical resources, including Technical Operations, Messaging Security, Product Management, and Development to assist with issue resolution.
- Manage customer and internal stakeholder communications for all issues raised to Mimecast Development.
- Plan for migration or account-related activities outside of normal business hours as required.
Requirements
- 1-3 years of experience working with MimeOS and full knowledge of all platform functionality.
- Experience providing high-quality technical support to Enterprise customers.
- Knowledge of Microsoft Exchange, Active Directory, and other Corporate IT Messaging and Security systems.
- Excellent written and verbal communication skills, and the ability to communicate highly technical topics to a non-technical audience.
What We Offer
The Technical Account Manager role at Mimecast offers the opportunity to serve as a vital technical partner, providing guidance and support to ensure customer success. Through exposure to diverse technical challenges, collaboration with cross-functional teams, and opportunities for professional growth, you'll play a crucial role in driving customer engagement while also enhancing your own expertise and career trajectory.
-
Accounts Payable Associate Manager
4 days ago
Lexington, Massachusetts, United States Innova Solutions Full timeInnova Solutions is seeking an experienced Accounts Payable Associate Manager to join our team. The ideal candidate will have a strong background in AP and SAP/Ariba experience. The position is a full-time opportunity located in Lexington, MA. Key responsibilities include managing AP processes, ensuring timely payments, and maintaining accurate records. If...
-
Accounts Payable Specialist
2 weeks ago
Lexington, Massachusetts, United States US Tech Solutions Full timeJob SummaryThe Accounts Payable Associate plays a vital role in the financial operations of US Tech Solutions, a leading provider of innovative technology solutions.Key ResponsibilitiesManage accounts payable processes, ensuring timely and accurate payment of invoices.Collaborate with cross-functional teams to resolve payment discrepancies and optimize...
-
Accounts Payable Specialist
1 week ago
Lexington, Massachusetts, United States US Tech Solutions Full timeAccounts Payable Associate RoleUS Tech Solutions is seeking a skilled Accounts Payable Associate to join our team. As an important member of our AP team, you will play a crucial role in ensuring the smooth operation of our financial processes.Key Responsibilities:Manage and process AP invoices and payments in a timely and accurate manner.Utilize SAP/Ariba...
-
Senior Scientist/Technical Lead
3 weeks ago
Lexington, Massachusetts, United States Genezen Full timeJob SummaryThe Senior Scientist/Technical Lead - Analytical Development will be part of the Process Development group, reporting to the Director of Process Development. This role focuses on defining and managing the execution of the analytical development strategies and activities across the program/project lifecycle, supporting process development and...
-
Pharmaceutical Accounts Payable Specialist
12 hours ago
Lexington, Massachusetts, United States Innova Solutions Full timePharma Accounts Payable OpportunityInnova Solutions is currently seeking a highly skilled Pharma Accounts Payable professional to join our team.Position Type:Full-time/ContractLocation:Lexington, Massachusetts 02421 (Hybrid)Duration:06 Months (Temp - Hire)This is a hybrid onsite role with remote working options available. If you are a detail-oriented and...
-
Program Manager
2 weeks ago
Lexington, Massachusetts, United States Anduril Industries Full timeJob Title: Program Manager - Imaging SystemsAnduril Industries is a defense technology company that is revolutionizing the way military systems are designed, built, and sold. We are seeking a highly skilled Program Manager to lead our Imaging Systems team and drive the development of cutting-edge imaging solutions.Key Responsibilities:Lead the development of...
-
Program Manager
7 days ago
Lexington, Massachusetts, United States Anduril Industries Full timeJob Title: Program Manager - Imaging SystemsAnduril Industries is a defense technology company that aims to revolutionize U.S. and allied military capabilities with cutting-edge technology. We are seeking a highly skilled Program Manager to lead our Imaging Systems team.Key Responsibilities:Lead the project from start to finish, working closely with...
-
QC Manager
2 days ago
Lexington, Massachusetts, United States Genezen Full timeJob Title: Quality Control ManagerWe are seeking a highly skilled Quality Control Manager to join our team at Genezen. As a Quality Control Manager, you will be responsible for overseeing the day-to-day operations of the QC Bioassay and Virology Testing group within the QC Operations department.Key Responsibilities:Maintain a safe, efficient, functional, and...
-
Senior Quality Control Manager
4 weeks ago
Lexington, Massachusetts, United States Genezen Full timeJob SummaryGenezen is seeking a highly skilled and experienced Senior Quality Control Manager to join our team. As a key member of our Quality Control department, you will be responsible for ensuring the quality of our AAV-based products and overseeing the day-to-day quality operations within the Quality Control group.Key ResponsibilitiesQuality Control...
-
Head of Late-Stage Development
1 week ago
Lexington, Massachusetts, United States Takeda Pharmaceutical Full timeJob DescriptionThis role is responsible for guiding and leading all late-stage development activities for Biologics Drug Substance Process Development. The successful candidate will have extensive experience in CMC pharmaceutical development for active pharmaceutical ingredients and drug products under cGMP's, as well as sound knowledge of current Good...
-
Guardianship Program Case Manager
4 weeks ago
Lexington, Massachusetts, United States Family Service Association - Fall River Full timePosition Overview******Sign-on Bonus: $1,000 Available!*******Family Service Association is seeking a compassionate and dedicated Case Manager to join our Guardianship program. This full-time position entails a 35-hour work week, operating Monday through Friday, with a flexible hybrid remote schedule.Location: While our corporate office is situated in Fall...
-
Guardianship Program Case Manager
4 weeks ago
Lexington, Massachusetts, United States Family Service Association - Fall River Full timePosition Overview******Sign-on Bonus: $1,000*******The Family Service Association is seeking a compassionate Case Manager to join our Guardianship program. This is a full-time position, offering a 35-hour work week from Monday to Friday, with the possibility of a partial remote work schedule.Location: While our main office is situated in Fall River, MA, the...
-
Guardianship Program Case Manager
4 weeks ago
Lexington, Massachusetts, United States Family Service Association - Fall River Full timePosition Overview******Sign-on Bonus: $1,000*******The Family Service Association is seeking a compassionate Case Manager to join our Guardianship program. This full-time position entails a 35-hour work week, Monday through Friday, with opportunities for a hybrid remote schedule.Location: The role primarily serves clients in the North Shore area of...
-
Financial Planning Manager
4 weeks ago
Lexington, Massachusetts, United States directpathrecruitingservices Full timeJob OverviewDirectPath Recruiting Services is seeking a seasoned Financial Planning Manager to join our team. This is a contract position with a high potential for conversion to a direct role within the company.As a key member of our organization, you will play a critical role in shaping our financial trajectory and aligning it with strategic objectives....
-
Financial Planning Manager
4 weeks ago
Lexington, Massachusetts, United States directpathrecruitingservices Full timeJob OverviewDirectPath Recruiting Services is seeking a seasoned Financial Planning Manager to join our team. This is a contract position with a high probability of converting to a direct role within the company.Key Responsibilities:Financial Planning:Develop and implement comprehensive financial plans, including annual budgets, mid-year forecasts, and...
-
IT Systems Engineer
4 weeks ago
Lexington, Massachusetts, United States Software Galaxy Systems, LLC Full timePosition Overview:This role is essential for ensuring the seamless operation of multi-user computing environments, with a strong emphasis on infrastructure and cloud management. The individual will be tasked with developing and designing core operating system frameworks, as well as overseeing coding, virtualization, and system automation.Key...
-
Director of Technology Transfer
7 days ago
Lexington, Massachusetts, United States Genezen Full timeJob Title: Director of Technology TransferGenezen is seeking a highly skilled and experienced Director of Technology Transfer to oversee technology transfer activities across two sites, ensuring seamless transition of gene and cell therapy products from early clinical development to commercial manufacturing.Key Responsibilities:Provide technical leadership...
-
Chief Building Operations Manager
3 days ago
Lexington, Massachusetts, United States CBRE Full timeJob SummaryWe are seeking a highly skilled Chief Building Engineer Supervisor to join our team at CBRE. As a key member of our facilities management team, you will be responsible for overseeing the day-to-day operations of our buildings, ensuring that all systems are running smoothly and efficiently.Key ResponsibilitiesPlan, implement, and coordinate all...
-
Director of Technology Transfer
2 days ago
Lexington, Massachusetts, United States Genezen Full timeJob Title: Director of Technology TransferGenezen is seeking a highly skilled and experienced Director of Technology Transfer to oversee technology transfer activities across two sites, ensuring seamless transition of gene and cell therapy products from early clinical development to commercial manufacturing.Key Responsibilities:Provide technical leadership...
-
Software Developer
3 days ago
Lexington, Massachusetts, United States Aquila Technology Full timeAbout the RoleAquila Technology is seeking a skilled Software Developer to join our team in supporting one of the country's premier defense research organizations. As a Software Developer, you will play a critical role in providing web application and collaboration solutions in support of the organization's technical mission and day-to-day...