Sales and Customer Support Specialist

3 weeks ago


SaintBauzilledePutois, Occitanie, United States Daikin Full time

Daikin is seeking a highly skilled and motivated Sales and Customer Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.

The ideal candidate will possess excellent communication and interpersonal skills, both written and verbal, to effectively interact with customers via phone, email, or instant messaging platforms. You must also have the ability to multitask, work in a fast-paced environment, and maintain confidentiality when handling sensitive customer information.

Your key responsibilities will include:

  • Responding to customer inquiries in a professional and courteous manner
  • Providing accurate product information and recommendations
  • Updating caller/product information in the CRM database
  • Maintaining a high level of job knowledge on products and parts, including substitutions

Daikin offers a competitive salary of $55,000 - $70,000 per year, commensurate with experience, as well as a comprehensive benefits package and opportunities for growth and development.



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