Medical Support Specialist
3 weeks ago
Abbott is a leading healthcare company that empowers people to live more fully at all stages of life. Our diverse portfolio of life-changing technologies spans the spectrum of healthcare, with innovative solutions in diagnostics, medical devices, nutritionals, and branded generic medicines. As a global leader, we serve people in over 160 countries through our network of talented colleagues.
About the Role
This field-based position is based in Sarasota, FL, and falls under the Cardiac Rhythm Management division. As a global expert in Cardiac Rhythm Technologies, we focus on developing innovative solutions to improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
Your Responsibilities
As a CRM Product Support Specialist, you will provide comprehensive engineering, sales, educational, and technical support to our customers. This role involves responding to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products. Your key responsibilities include:
- Clinical Interface: Acting as a clinical interface between the medical community and the business.
- Relationship Building: Demonstrating the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
- Comprehensive Support: Providing engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
- Training and Education: Developing, leading, and/or facilitating training sessions and other programs on CRM products for healthcare professionals.
- Sales Support: Providing additional back-up support to CRM Sales Representatives.
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