Patient Experience Consultant

1 week ago


Ponte Vedra, United States Serenity Healthcare Full time
Transform Patient Care with Us

Serenity Healthcare is revolutionizing the field of healthcare by providing patients with access to innovative healing technologies. We are seeking a Patient Experience Consultant to join our team in Nocatee, where you will play a vital role in educating patients on new treatments and helping them achieve long-term success.

About the Role:

  • You will be responsible for delivering exceptional patient experiences through personalized education and support.
  • Training and studies will be provided to ensure you become an expert on TMS and Ketamine treatments.
  • You will work closely with providers to connect treatment solutions to individual patient needs.

What You'll Gain:

  • A fulfilling career in healthcare with rapid advancement opportunities.
  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • Insurance benefits (Medical, Dental, Vision) and 401K retirement plan.
  • 20 days off annually (10 PTO days and 10 Holidays).

Your Qualifications:

  • A High School Diploma or equivalent.
  • 2-3+ years of experience in customer service or a related field.
  • Excellent verbal and written communication skills, as well as basic math skills.
  • Demonstrated ability to connect with individuals and de-escalate challenging situations.

About Serenity Healthcare:

We are a leader in the field of healthcare technology, using advanced medical devices to provide long-term success for our patients. Our evidence-based research and proven results drive us to continually improve and innovate. Learn more about our company culture and values.



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