Customer Experience Representative

1 week ago


Ponte Vedra, United States Serenity Healthcare Full time

Serenity Healthcare, a leader in healthcare technology, is seeking a skilled Receptionist to join our team in Nocatee, FL.

About the Role

We are looking for an experienced professional to provide exceptional customer experience and support our patients in their journey towards success.

As a Receptionist at Serenity Healthcare, you will be responsible for creating a positive patient experience by providing support, compassion, and empathy. Your excellent verbal and written communication skills will enable you to connect with patients and ensure they feel valued and respected.

Responsibilities
  • Update and verify customer information upon each visit
  • Provide emotional support and create rapport with patients
  • Rotate through other various office tasks throughout the day
Requirements
  • High School Diploma/GED
  • Excellent verbal and written communication, and basic math skills
  • 1+ year of full-time customer service experience, reception, or personal customer service industry

We offer a competitive salary of approximately $42,000 per year, plus benefits including medical, vision, and dental insurance, paid time off, 10 major holidays off, and a 401k plan.

Why Join Our Team?

Serenity Healthcare is dedicated to using advanced medical devices to help patients achieve long-term success. We value our employees and offer opportunities for career advancement and professional growth.



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