Healthcare Operations Manager
1 week ago
Serenity Healthcare is a leading provider of innovative healthcare solutions, revolutionizing the field with patient-centered care and access to TMS treatment. We are seeking an experienced Branch Manager for our Nocatee office to join our dynamic team.
Job SummaryThe successful candidate will lead a team to provide exceptional patient experience and outcomes, conduct daily operations, take ownership of team and office performance, and connect patients with Serenity's treatment options. A strong customer service mindset, 3 years of management experience, excellent communication skills, and basic math abilities are essential qualifications.
Key Responsibilities- Lead team to deliver high-quality patient care and outcomes
- Manage day-to-day operations, including staff scheduling, office administration, and performance management
- Own and drive team, office, and patient outcomes
- Understand and connect patients with Serenity's treatment options
- Support 1-3 providers and train new provider assistants
- High School Diploma or equivalent
- Strong customer service background
- At least 3 years of management or leadership experience
- Excellent verbal and written communication skills
- Basic math skills and de-escalation techniques
Serenity is a pioneer in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our evidence-based research and proven results support our commitment to helping patients take back their lives. Join us in this revolutionary approach to healthcare
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