Healthcare Operations Manager

1 week ago


Ponte Vedra, United States Serenity Healthcare Full time

Serenity Healthcare is a leading provider of innovative healthcare solutions, revolutionizing the field with patient-centered care and access to TMS treatment. We are seeking an experienced Branch Manager for our Nocatee office to join our dynamic team.

Job Summary

The successful candidate will lead a team to provide exceptional patient experience and outcomes, conduct daily operations, take ownership of team and office performance, and connect patients with Serenity's treatment options. A strong customer service mindset, 3 years of management experience, excellent communication skills, and basic math abilities are essential qualifications.

Key Responsibilities
  • Lead team to deliver high-quality patient care and outcomes
  • Manage day-to-day operations, including staff scheduling, office administration, and performance management
  • Own and drive team, office, and patient outcomes
  • Understand and connect patients with Serenity's treatment options
  • Support 1-3 providers and train new provider assistants
Requirements
  • High School Diploma or equivalent
  • Strong customer service background
  • At least 3 years of management or leadership experience
  • Excellent verbal and written communication skills
  • Basic math skills and de-escalation techniques
About Us

Serenity is a pioneer in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our evidence-based research and proven results support our commitment to helping patients take back their lives. Join us in this revolutionary approach to healthcare



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