Healthcare Career Advancement Opportunity
1 week ago
About Serenity Healthcare
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job Description
We are seeking a Patient Care Manager who will build relationships with patients by showing a high degree of compassion and connection. You will educate patients about Serenity's life-changing treatment options, address questions and concerns, overcome objections to get patients scheduled for treatment, and learn and be willing to step into other roles as needed.
Responsibilities
- Build relationships with patients through exceptional customer service and compassion.
- Educate patients about Serenity's innovative treatment options and provide clear explanations of the benefits.
- Address patient questions and concerns in a timely and empathetic manner.
- Overcome objections and schedule appointments for patients who are interested in treatment.
- Be flexible and willing to learn new skills and adapt to changing circumstances.
Qualifications
- A High School Diploma or equivalent is required.
- You should possess a strong customer service mindset and excellent verbal and written communication skills.
- Basic math skills are necessary for accurate calculations.
- At least 3 years of full-time experience is preferred, but not required.
- Experience in related fields such as orthopedic, dental, or vision offices, caregiving, tutoring, coaching, or serving has been beneficial for previous employees.
Benefits
- 90% coverage of insurance benefits for you and your family.
- 20 days of paid time off annually (10 PTO days and 10 holidays).
- Access to Serenity's cutting-edge treatment options.
Estimated Salary: $55,000 - $65,000 per year, based on industry standards and location.
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