Healthcare Career Advancement Opportunity

1 week ago


Ponte Vedra, United States Serenity Healthcare Full time

About Serenity Healthcare

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job Description

We are seeking a Patient Care Manager who will build relationships with patients by showing a high degree of compassion and connection. You will educate patients about Serenity's life-changing treatment options, address questions and concerns, overcome objections to get patients scheduled for treatment, and learn and be willing to step into other roles as needed.

Responsibilities

  • Build relationships with patients through exceptional customer service and compassion.
  • Educate patients about Serenity's innovative treatment options and provide clear explanations of the benefits.
  • Address patient questions and concerns in a timely and empathetic manner.
  • Overcome objections and schedule appointments for patients who are interested in treatment.
  • Be flexible and willing to learn new skills and adapt to changing circumstances.

Qualifications

  • A High School Diploma or equivalent is required.
  • You should possess a strong customer service mindset and excellent verbal and written communication skills.
  • Basic math skills are necessary for accurate calculations.
  • At least 3 years of full-time experience is preferred, but not required.
  • Experience in related fields such as orthopedic, dental, or vision offices, caregiving, tutoring, coaching, or serving has been beneficial for previous employees.

Benefits

  • 90% coverage of insurance benefits for you and your family.
  • 20 days of paid time off annually (10 PTO days and 10 holidays).
  • Access to Serenity's cutting-edge treatment options.

Estimated Salary: $55,000 - $65,000 per year, based on industry standards and location.



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