Customer Service Representative

7 days ago


Fort Belvoir, Virginia, United States Vigario Management Full time

About the Role

Vigario Management is seeking a highly motivated and customer-focused Crew Member to join our team. As a Crew Member, you will be responsible for delivering exceptional guest experiences, preparing products according to operational and quality standards, and serving them with enthusiasm in a clean and fast-paced environment.

Key Responsibilities

  • Team Environment
    • Work collaboratively with others to achieve team goals
    • Respond positively to feedback and coaching
    • Communicate effectively with team members
    • Able to learn and execute multiple tasks
  • Operations Excellence for Guest Satisfaction
    • Provide exceptional guest service
    • Resolve guest issues in a timely and professional manner
    • Follow brand standards, recipes, and systems
    • Follow safety, food safety, and sanitation guidelines; comply with all applicable laws
    • Maintain a clean and neat work environment
  • Profitability
    • Execute restaurant standards and marketing initiatives
    • Handle POS transactions and payments with accuracy
    • Prepare and deliver all products according to brand standards

Requirements

  • Fluent in English
  • Basic computer skills
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)

Competencies

  • Guest Focus
    • Understand and exceed guest expectations, needs, and requirements
    • Develop and maintain guest relationships
    • Displays a sense of urgency with guests
    • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
    • Resolves guest concerns by following brand recommended guest recovery process
  • Passion for Results
    • Sets and maintains high standards for self and others, acts as a role model
    • Consistently meets or exceeds goals
    • Contributes to the overall team performance; understands how his/her role relates to others
    • Problem Solving and Decision Making
      • Identifies and resolves issues and problems
      • Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments


  • Fort Belvoir, Virginia, United States Zachary Piper Full time

    Zachary Piper Solutions is actively looking for a Customer Service Representative to enhance our communication services.Key Responsibilities of the Customer Service Representative include:Process orders in the NetPlus system by generating a TSR (Telecommunications Service Request) based on customer information.Collaborate with relevant supervisors to provide...


  • Fort Belvoir, Virginia, United States Exchange Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Customer Experience Associate - Cashier to join our team at the Exchange. As a key member of our retail operations, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a welcoming environment for our customers.Key...


  • Fort Belvoir, Virginia, United States Zachary Piper Full time

    Zachary Piper Solutions is actively looking for a Customer Service Representative to assist with comprehensive communication services.Key Responsibilities for the Customer Service Representative include:Process orders in the NetPlus system by generating a TSR (Telecommunications Service Request) based on customer information.Collaborate with relevant...


  • Fort Belvoir, Virginia, United States Chenega MIOS SBU Full time

    Job SummaryChenega MIOS SBU is seeking a highly skilled IT Service Delivery Manager to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our Remedy Queue system.Key ResponsibilitiesSLA Management: Monitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service...


  • Fort Belvoir, Virginia, United States Chenega MIOS SBU Full time

    Position Overview:The Remedy Queue Manager will oversee the effectiveness of AITP Service Level Agreements (SLAs) and guarantee that incidents and service requests are addressed in alignment with established AITP SLA objectives.Key Responsibilities:Monitor ticket queues and redistribute tickets to ensure compliance with response time requirements, including...


  • Fort Belvoir, Virginia, United States Chenega MIOS SBU Full time

    Position Title: Remedy Queue ManagerCompany: Chenega MIOS SBULocation: Ft. Belvoir, VAOverview: The Remedy Queue Manager is responsible for overseeing the efficiency of AITP Service Level Agreements (SLAs) and ensuring that incidents and service requests are addressed in alignment with established AITP SLA benchmarks.Key Responsibilities:Oversee ticket...


  • Fort Belvoir, Virginia, United States Jacobs Full time

    About the Role:As a key member of the Jacobs team, you will play a critical role in supporting the enterprise by preparing and processing appropriately marked products between security domains. This position requires a strong understanding of the concepts involved in data services and strategy, including the support services of programs of records for...


  • Fort Belvoir, Virginia, United States Jacobs Full time

    About the RoleWe are seeking a highly skilled Intelligence Data Specialist to join our team at Jacobs. As a key member of our organization, you will play a critical role in supporting the enterprise through data services and strategy.Key ResponsibilitiesPrepare and process appropriately marked products between security domains.Daily document staging and...


  • Fort Belvoir, Virginia, United States Defense Logistics Agency Full time

    Serves as a Senior Contracts Counsel for a DLA Acquisition Supply Chain. Provides legal advice and assistance on supply chain contract matters for supply/logistics/acquisition support of items managed by the supply chain. Represents agency in protests to the Government Accountability Office (GAO) or the Court of Federal Claims and appeals to the Federal...

  • program analyst

    2 months ago


    Fort Belvoir, Virginia, United States U.S. Army Acquisition Support Center Full time

    Serve as an International Program Specialist to manage issues concerning various aspects of the release of U.S. Government Controlled Unclassified Information and Classified Military Information to foreign governments and international organizations. Develop and maintain a continuing disclosure program requiring coordination with internal and external...

  • Program Manager

    4 months ago


    Fort Belvoir, Virginia, United States U.S. Army Intelligence And Security Command Full time

    Serves as a Program Manager and Contracting Officer's Representative in support of the United States Army Intelligence and Security Command, providing technical and administrative direction to internal and external operations. Reviews assigned program acquisition documents generated in the requirements process for adequacy and to ensure acquisition timelines...

  • it project manager

    4 weeks ago


    Fort Belvoir, Virginia, United States Defense Threat Reduction Agency Full time

    This position is being filled under the memorandum from the Under Secretary of Defense for Personnel and Readiness (USD(P&R)) "Expansion of Direct Hire Authority for Certain Personnel of the Department of Defense," dated June 23, 2023.As an IT PROJECT MANAGER (PLCYPLN) at the GS /14 some of your typical work assignments may include:Exercises delegated...

  • Project Manager IV

    4 days ago


    Fort Belvoir, Virginia, United States Patricio Enterprises Full time

    Job SummaryPatricio Enterprises is seeking a highly skilled Project Manager IV - Site Lead to lead our team at Ft Belvoir, VA.Key ResponsibilitiesTeam Leadership: Provide day-to-day direction and guidance to a team of subordinates, ensuring the successful completion of projects.Functional Guidance: Offer expert advice and support to employees, helping them...


  • Fort Belvoir, Virginia, United States Aleut Federal Full time

    Job OverviewABOUT ALEUT FEDERALAleut Federal is an enterprise owned by Alaskan Natives, committed to serving the Unangax community of the Aleutian Islands. We deliver exceptional services to various federal government branches while emphasizing community engagement. Our organizational culture fosters growth, diversity, and inclusion, encapsulated in our...


  • Fort Belvoir, Virginia, United States American Systems Full time

    Senior Systems AdministratorAmerican Systems is seeking a proficient Senior Systems Administrator to spearhead a technical team focused on achieving a system uptime goal of 99%.This is a pipeline requisition for potential upcoming work at the company, not representing a current opening. Suitable candidates will be contacted when a position becomes...


  • Fort Belvoir, Virginia, United States PROJECTXYZ, Inc. Full time

    *[FMS Case Developer and Manager *[Ft Belvoir VA[At PROJECTXYZ, we understand that**[the most important piece of our business is our people. Our employees represent PROJECTXYZ at customer sites and play a critically important role in solving problems and delivering results. Headquartered in Huntsville, AL, PROJECTXYZ supports customers across many locations...

  • Program Manager

    4 weeks ago


    Fort Belvoir, Virginia, United States U.S. Army Intelligence And Security Command Full time

    Serves as the Deputy Director of Support responsible for the management and execution of business activities and critical support services for U.S. Army Intelligence and Security Command. Oversees the conduct of INSCOM's business enterprise processes, to include the Business Enterprise Review Board, the Contract Action Review Board, and the Burn Rate Review...


  • Fort Belvoir, Virginia, United States Joint Activities Full time

    Serves as an Intelligence Subject Matter Expert for highly unique special operations targets of operational and intelligence interest to the command. Applies expert knowledge of HUMINT, SIGINT, IMINT, MASINT, IO, related analysis and signal processing to investigate and develop new techniques. Serves as All Source Intelligence Analyst responsible for...


  • Fort Belvoir, Virginia, United States Missile Defense Agency Full time

    As an INTELLIGENCE OPERATIONS SPECIALIST at the GG some of your typical work assignments may include:Serve as a Counterintelligence (CI) Senior Intelligence Analyst with the responsibility for managing a team of CI analysts focusing on foreign intelligence activities that threaten MDA's supply chains and/or RDA activities. Research, review, edit, plan,...


  • Fort Belvoir, Virginia, United States Office Of The Chief Of Staff Of The Army Full time

    Serves as action officer and subject matter expert in a variety of personnel areas in support of the world-wide DoD Nonappropriated Fund (NAF) personnel program. Researches, develops, and coordinates civilian personnel policies applicable to all DoD NAF civilian employees. Provides well grounded policy guidance, interpretation, and advisory assistance....