Medical Grievance Analyst

3 weeks ago


Canton, Massachusetts, United States Point32Health, Inc Full time

About Our Company:

Point32Health, Inc. is a leading health and wellbeing organization that prioritizes exceptional customer service and satisfaction.

We strive to make healthcare more accessible and understandable for our members and communities.

Job Requirements:

The Dispute Resolution Specialist will be responsible for processing daily mail, distributing and classifying cases, and coordinating medical record requests.

This role requires excellent organizational skills, strong communication skills, and computer proficiency in EXCEL, WORD, and Windows applications.

Responsibilities:

  • Process daily mail and distribute incoming cases to the Appeals and Grievances Analyst
  • Coordinate medical record requests and gather information from external vendors
  • Monitor Fast Track Appeals and ensure timely completion
  • Develop and maintain accurate records of appeals and grievances

Qualifications:

We're seeking an individual with 1-2 years of experience in a healthcare or administrative setting, preferably with a degree in healthcare, conflict resolution, or a related field.

Estimated Salary:$58,000 - $68,000 per year, depending on location and qualifications.

Benefits:

  • Competitive salary
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • Retirement plans
  • Paid time off
  • Life and disability insurance
  • Tuition program
  • Well-being benefits

Location: Remote work options available, but occasional travel may be required.



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