Customer Service Representative

1 day ago


Jefferson City, Missouri, United States Culligangreatlakes Full time

Part-Time Customer Service Representative

Job Summary

Culligan of Jefferson City is seeking a Part-Time Customer Service Representative to join our office support team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer issues, and maintaining accurate records.

Responsibilities

  • Answer incoming calls from customers and respond to their inquiries
  • Resolve customer complaints and issues in a timely and professional manner
  • Schedule deliveries and dispatch service technicians as needed
  • Prepare sales commissions and payroll for final processing
  • Take payments and maintain customer records
  • Handle collection calls and maintain financial accounts
  • Prepare and maintain compliance and regulatory reporting

Requirements

  • Customer service and multi-line telephone experience preferred
  • Proficiency in Microsoft Office
  • Account collections experience preferred
  • Ability to prioritize tasks in a fast-paced environment
  • Strong work ethic and excellent communication skills
  • Exceptional problem-solving skills and ability to work independently

What We Offer

  • Great part-time schedule, Monday-Friday
  • Starting rate $12-$14 per hour
  • Career advancement opportunities
  • Stable and growing, family-oriented company
  • Use of free Culligan equipment in your home

Equal Opportunity Employer

Culligan of Jefferson City is an equal opportunity employer and welcomes applications from diverse candidates.



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