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Luxury Retail Sales Consultant

2 months ago

Tucson, Arizona, United States Saks Fifth Avenue OFF 5TH Full time
Overview:

Saks OFF 5TH stands as the leading destination for luxury off-price shopping. With over 100 locations across the U.S. and Canada, along with a robust online presence, we offer top-tier fashion brands at exceptional prices through our merchandise expertise and seamless integration of e-commerce and physical stores.


Position Summary:

Imagine guiding customers through their individual style journeys while collaborating with some of the most sought-after luxury fashion labels available. We are in search of a vibrant, motivated, and reliable associate who possesses a keen eye for fashion and a relentless drive to meet and surpass expectations.


As a Sales Associate, you will be instrumental in crafting unforgettable customer experiences and maintaining our status as the premier luxury-value retailer.

Your unique presence as a style advisor will directly influence our business by discovering innovative ways to encourage customer loyalty and repeat visits for a tailored shopping experience.

Stay informed about the off-price luxury market and become a key player in enhancing the Saks OFF 5TH clienteling experience.

If you excel at relationship building, have a flair for fashion, and bring an engaging and positive demeanor, this role is your opportunity to shine.


Key Responsibilities:
  • Deliver personalized shopping experiences that prioritize customer satisfaction.
  • Achieve and exceed sales targets while maintaining high service standards.
  • Demonstrate a passion for fashion and a strong work ethic.
  • Collaborate with team members to foster a creative and innovative work environment.
  • Communicate effectively to build strong relationships with both customers and colleagues.

Qualifications:
  • High school diploma or equivalent.
  • Experience in retail, customer service, or sales.
  • Proven track record of sales success and a results-oriented mindset.
  • Competitive spirit and entrepreneurial confidence.
  • Exceptional customer service skills and ability to cultivate lasting relationships.
  • Thorough understanding of the fashion industry and a passion for sharing knowledge.
  • Ability to respond promptly to routine situations with a clear plan of action.
  • Proficiency in operating retail equipment such as POS systems and scanners.
  • Willingness to work flexible hours, including evenings and weekends.

As a Sales Associate, You Will:
  • Assist customers in selecting and locating merchandise that meets their needs.
  • Maintain familiarity with store inventory to provide informed product recommendations.
  • Engage customers with greetings and updates on current promotions.
  • Encourage repeat business by building rapport and promoting store loyalty programs.
  • Process sales transactions accurately and efficiently using the POS system.
  • Resolve customer concerns while upholding our core values of trust and respect.
  • Meet individual and store goals for sales and customer engagement.
  • Contribute to the upkeep of the sales floor and fitting rooms, ensuring a neat and organized environment.
  • Participate in markdown processes and promotional events as needed.
  • Adhere to company standards for merchandise presentation and asset protection.

Your Career Journey at Saks OFF 5TH:

Join a dynamic and innovative team that values a customer-focused approach. You will have opportunities for career advancement across various functions within our organization, including retail, corporate, and distribution roles. Enjoy a flexible work environment, a comprehensive benefits package for eligible full-time employees, and exclusive employee discounts.