Xfinity Retail Sales Consultant

1 month ago


Tucson, Arizona, United States VetJobs Full time
Job Summary

As a Xfinity Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment. You will work directly with customers to understand their needs and provide personalized recommendations for Xfinity products and services.

Key Responsibilities
  • Provide outstanding customer service and sales support to customers in a retail environment
  • Evaluate customer needs and provide personalized recommendations for Xfinity products and services
  • Help customers interpret and clarify their account statements and pay their bills in the store
  • Solve customer issues, answer questions, and assist with accounts, upgrading services, and processing requests
  • Provide expert-level understanding and knowledge of Xfinity products and services
  • Maintain detailed sales product knowledge, including competitive information
  • Contribute to a fun and competitive environment
Requirements
  • High School Diploma or equivalent
  • 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and variable schedules
  • Ability to carry and/or lift 25-pound boxes and stand and move about the store constantly
Perks and Benefits
  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services
  • Discount tickets to Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement of up to $8,000
  • Paid Time Off
  • 401K Savings Plan with up to 6% dollar-to-dollar matching


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