Xfinity Retail Sales Consultant
1 month ago
As a Xfinity Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment. You will work directly with customers to understand their needs and provide personalized recommendations for Xfinity products and services.
Key Responsibilities- Provide outstanding customer service and sales support to customers in a retail environment
- Evaluate customer needs and provide personalized recommendations for Xfinity products and services
- Help customers interpret and clarify their account statements and pay their bills in the store
- Solve customer issues, answer questions, and assist with accounts, upgrading services, and processing requests
- Provide expert-level understanding and knowledge of Xfinity products and services
- Maintain detailed sales product knowledge, including competitive information
- Contribute to a fun and competitive environment
- High School Diploma or equivalent
- 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule, including evenings, weekends, holidays, and variable schedules
- Ability to carry and/or lift 25-pound boxes and stand and move about the store constantly
- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services
- Discount tickets to Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000
- Paid Time Off
- 401K Savings Plan with up to 6% dollar-to-dollar matching
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