Store Director
8 hours ago
The Store Manager plays a crucial role in the success of Tech-Nique Partners, reporting directly to the Director of Retail. This position requires close collaboration with supporting departments to ensure the efficient operation of the store.
Key Responsibilities:- Recruit and develop a team of professional sales associates, providing excellent customer service and visual presentation, while managing inventory, administration, and ensuring security compliance and operating costs are controlled.
- Motivate employees to achieve company goals and surpass their personal sales targets.
- Ensure all employees comply with company policies, practices, and procedures.
- Ensure qualified sales associates are recruited and communicate all pertinent information to the Payroll department before hiring.
- Manage store operations within the predetermined budget, including salary, inventory, expenses, and other costs.
- Establish weekly sales targets for the store and personal sales goals, ensuring objectives are met.
- Ensure sales associates provide professional salesmanship according to company policies and procedures, achieving maximum sales and providing exceptional customer satisfaction.
- Adhere to and enforce loss prevention and security policies, credit policies, and procedures, including credit cards, check approvals, employee purchases, deposit logs, return, and exchange policies.
- Ensure merchandise is properly ticketed and attractively displayed, appointing team members responsible for each area.
- Maintain a neat and well-organized stockroom, ensuring merchandise is up-to-date, transfers are properly executed, and controls damages and mixes according to company policies.
- Communicate stock replenishment needs to the Director of Retail, Inventory, and Merchandising departments.
- Implement company training programs effectively to train and develop personnel.
- Evaluate personnel annually and conduct six-monthly appraisals.
- Enforce and comply with all store/company policies and procedures.
- Related work experience: two years of selling experience in retail or the service industry.
- Physical requirements: able to bend, climb ladders, lift, and move boxes up to 35 pounds.
- Other qualifications:
- Strong leadership and ability to motivate people to achieve sales objectives.
- Excellent verbal and written communication skills.
- Service-oriented.
- Fashion-oriented.
- Willing to work retail hours.
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