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Bilingual Personal Banker

1 month ago

Siloam Springs, Arkansas, United States First National Bank Texas Full time
Job Summary

We are seeking a highly motivated and customer-focused Bilingual Personal Banker to join our team. As a Bilingual Personal Banker, you will be responsible for providing exceptional customer service to a diverse customer base, including a large Spanish-speaking population.

Key Responsibilities
  • Provide exceptional customer service, including receipt and payment of cash, in a high-volume sales environment.
  • Process deposits and pay out funds in accordance with bank procedures, ensuring accurate recording and balancing of daily operations.
  • Receive cash and checks for deposit, verify amounts, and examine cash carefully to guard against acceptance of counterfeit checks and identification.
  • Enter transactions into the computer and issue customer receipts.
  • Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit.
  • Process western union wires and cash advances.
  • Cross-sell bank services and products to customers.
  • Provide bank services to a diverse customer base, including a large Spanish-speaking population.
  • Perform other tasks requested by supervisors as they relate to the bank and its functions.
Requirements
  • High school diploma, high school equivalency, or currently attending high school.
  • At least 18 years of age.
  • Must be bilingual in English/Spanish.
  • Ability to work in a high-volume, stressful, and noisy environment.
  • Ability to stand or walk for extended periods of time, dependent upon branch location.
  • Ability to lift up to 25 lbs.
  • Must be able to get along with co-workers and work effectively in a team environment.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Environmental and Physical Requirements
  • Required to stand or walk for extended periods of time, dependent upon branch location.
  • Ability to work in a high-volume, stressful, and noisy environment.
  • Ability to operate a computer and other office machinery.
  • Ability to lift up to 25 lbs.

FCBI is an equal opportunity employer.