Reliability Process Manager

6 hours ago


North Haven, Connecticut, United States Planet Pharma Full time

**Job Summary**

Planet Pharma is seeking an experienced Reliability Engineer to oversee and optimize the Issues Triage and Investigation (ITI) processes.

**Key Responsibilities**

  1. Design, implement, and continually refine the ITI processes and cross-functional communication.
  2. Monitor reported issues across various sources, categorize issues, identify trends, and analyze underlying causes to proactively address emerging problems.
  3. Act as a central point of contact for teams across the organization, ensuring that process updates are communicated effectively, and all stakeholders are aligned.
  4. Regularly track and analyze process performance metrics (e.g., throughput, resolution times, error rates) to measure the effectiveness of current processes and identify opportunities for enhancement.
  5. Ensure all processes are compliant with FDA regulations, quality standards, and internal policies.
  6. Provide training and support to team members on process improvements and best practices.

**Requirements**

Bachelor's Degree and 3+ years of experience within the medical device industry.



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