Reliability Process Manager
6 hours ago
**Job Summary**
Planet Pharma is seeking an experienced Reliability Engineer to oversee and optimize the Issues Triage and Investigation (ITI) processes.
**Key Responsibilities**
- Design, implement, and continually refine the ITI processes and cross-functional communication.
- Monitor reported issues across various sources, categorize issues, identify trends, and analyze underlying causes to proactively address emerging problems.
- Act as a central point of contact for teams across the organization, ensuring that process updates are communicated effectively, and all stakeholders are aligned.
- Regularly track and analyze process performance metrics (e.g., throughput, resolution times, error rates) to measure the effectiveness of current processes and identify opportunities for enhancement.
- Ensure all processes are compliant with FDA regulations, quality standards, and internal policies.
- Provide training and support to team members on process improvements and best practices.
**Requirements**
Bachelor's Degree and 3+ years of experience within the medical device industry.
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