Operations Manager
1 day ago
Stord is seeking an experienced Operations Manager to lead our fulfillment center team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of all processes and procedures related to inventory accuracy, including performing warehouse bin accuracy and maintaining inventory shrink.
Key Responsibilities:- Lead and develop a team of Area Managers, operations leads, and warehouse associates to deliver on daily goals.
- Responsible for setting and maintaining all operational KPIs in the four walls - warehouse location accuracy, dock to stock, outbound SLA, order productivity, personnel productivity.
- Responsible for budgeting and payroll (operational P&L).
- Responsible for scheduling and staffing to plan.
- Responsible for ensuring operational success during new client launches.
- Responsible for the development and coaching of all Area Managers, Leads, and associates.
- Partner with cross-functional teams including industrial engineering, solutions engineering, customer quality, and implementations.
- Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results.
- Minimum 5 years of experience in a high-volume direct-to-consumer environment in a manager-level role or higher.
- Experience leading salaried teams of 5 salaried employees or more.
- Experience leading teams of 60 non-exempt or more.
- Experience running and leading a highly technical operation, including automation.
- Experience working in a 200k sq ft facility or larger.
- Experience leading or being a direct contributor in operational startups or change management projects.
- Experience using Warehouse Management Systems (WMS) from a configuration and troubleshooting perspective.
- Advanced knowledge of Excel.
- Bachelor's Degree or relevant experience.
- Previous leadership experience.
- Competitive salary and bonus.
- Friendly, passionate, and intelligent employee base.
- Creative problem-solving and entrepreneurial thinking.
- Fast-paced environment.
- Low-ego, solution-driven culture.
- Community involvement and volunteer opportunities.
- Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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