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Account Specialist

2 months ago

Frederick, Maryland, United States City Of Frederick Full time
Job Summary

The Account Specialist plays a crucial role in ensuring the accurate and timely processing of financial activities, including accounts receivable and collection activities. This position requires strong mathematical and clerical skills, as well as effective communication and customer service skills.

Key Responsibilities:
  • Process, prepare, review, collect, enter, post, print, and report daily and monthly accounts receivable and collection activities.
  • Answer high-volume phone calls and provide excellent customer service.
  • Perform cashier duties and process property transfer requests.
  • Research and resolve billing and collection inquiries.
  • Communicate with other City departments as needed.
  • Perform bookkeeping functions and maintain accurate records.
Requirements:
  • High school graduate or equivalent.
  • Customer service experience.
  • Strong mathematical and clerical skills.
  • Effective spoken and written communication skills.
  • Ability to multitask and work in a fast-paced environment.
Preferred Qualifications:
  • Two years of experience in an accounting position or two years of college, including basic accounting classes.
  • Ability to type 35 w.p.m.
  • Microsoft Office experience.
Work Environment:

The work environment is typical of an office setting, with minimal noise levels. The employee is required to remain in a stationary position for extended periods, move about occasionally, and lift up to 20 pounds.