Business Development Representative

4 weeks ago

Lawrenceville, Georgia, United States Medialab Solutions, LLC Full time

About Us


MediaLab Solutions, LLC is a leading SaaS software company based in metro Atlanta. Our quality management software platform is used by medical laboratories across the United States and internationally. We pride ourselves on our employee-friendly culture and low employee turnover, which drives our continued growth. We offer excellent pay and benefits to our team members.


Job Summary


The Business Development Representative is an entry-level sales representative responsible for outreach, prospecting, and subscription renewal processing. The ideal candidate will focus on renewing current MediaLab customers in a timely manner, ensuring no lapse in current subscriptions. The representative will learn MediaLab's processes to scope client needs, discover new business opportunities, and provide the sales team with follow-up tasks. The main role will be connecting with current customers in their renewal window and proactively executing net upsells at renewal.

Key Responsibilities and Duties

  • The representative will focus on expanding smaller contract value current customers in their renewal window.
  • They will connect with current customers and learn about their business and needs.
  • The representative will lead the renewal process for designated customers.
  • They will execute on renewal contracts from first call to contract completion in advance of renewal dates.
  • They will educate, answer questions, and send resources to potential customers.
  • The representative will contact leads and determine who qualifies.
  • They will be evaluated on current customer expansion during the renewal process.

Qualifications

  • A deep desire to compete and win with customers.
  • Passionate about customer satisfaction and desire to exceed expectations.
  • Previous medical laboratory or related experience preferred.
  • A commanding desire to learn and succeed in tech sales.
  • The ability to write succinct, crisp emails and a great phone manner.
  • Ability to gain deep product knowledge and continually learn new features, applications, and more.
  • Exceptional organization and time management skills.
  • Ability to work with CRM software.

MediaLab Solutions, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.

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