Rooms Operations Manager
17 hours ago
As a Rooms Operations Manager at Marriott, you will play a crucial role in supporting the successful execution of all operations in the hotel operations departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary responsibility will be to manage staff and ensure that standards and procedures are being followed.
Key Responsibilities- Support the Rooms Operations Team in achieving guest tracking and productivity goals.
- Understand and communicate employee and guest satisfaction results to address need areas and expand on strengths.
- Assist in ensuring that the team has the capabilities to meet expectations.
- Assist employees in understanding guests' ever-changing needs and expectations.
- High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or a related professional area.
- Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in guest services, front desk, housekeeping, or a related professional area.
- Competitive hourly pay range: $29.81 to $36.54.
- Eligibility for an annual bonus.
- A comprehensive benefits package, including medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
As a host with Marriott, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
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