Site Specialist II

6 days ago


Andover, Massachusetts, United States Thermo Fisher Scientific Full time
Role Overview

We are seeking a skilled Site Specialist II to join our team at Thermo Fisher Scientific. In this role, you will be responsible for delivering exceptional service and support to our customers.

Key Responsibilities
  • Inventory Management: Utilize inventory/order management electronic systems to perform on-site program replenishments, disbursements, receiving, put-away, stock rotation, cycle counts, order entry, and expediting.
  • Customer Service: Effectively address customer concerns within established resolution timeframes, proactively communicate with supervisors any customer concerns, and provide excellent customer service call resolution.
  • Process Improvement: Engage in process improvement activities and contribute to the continuous enhancement of our services.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Previous inventory experience strongly encouraged; customer service experience preferred.
  • Skills: Proven verbal, written, and presentation skills; ability to maintain Thermo Fisher Scientific's Four-I Values.
Benefits
  • Competitive Salary: $20-22 per hour, depending on experience.
  • Total Rewards Package: Medical, dental, and vision benefits effective day one; paid time off and holidays; 401K company match up to 6%.
Working Conditions

This role requires walking/standing for up to 70% of the day and may involve exposure to chemical-based allergens. Ability to lift, push, and pull 30-50 pounds as required.


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