Site Specialist II

7 days ago


Andover, Massachusetts, United States Thermo Fisher Scientific Full time

Company Overview

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At Thermo Fisher Scientific, we strive to make a positive impact on a global scale. Our mission is to enable our customers to achieve their goals and improve people's lives.

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Salary & Benefits

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The estimated salary for this position is $21.50 per hour, depending on experience. We offer a competitive benefits package, including Medical, Dental, and Vision benefits, Paid Time Off, Holidays, 401K Company Match, Tuition Reimbursement, Employee Referral Bonus, Employee Discount Program, Recognition Program, Charitable Gift Matching, and Company Paid Parental Leave.

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Job Description

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We are seeking a Site Specialist II - Operations Coordinator to join our team at our Andover, MA location. As a Site Specialist II, you will be responsible for service delivery excellence for Unity Lab Services. Your primary activities will include order entry, order management, operating customer procurement systems, metric reporting, stockroom services, and material handling.

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You will work closely with the supervisor to proactively communicate customer concerns and potential problems. You will effectively address customer concerns within established resolution timeframes and engage in process improvement activities.

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In this role, you will have the opportunity to make a significant impact on our customers' laboratory needs. You will work primarily in and around shipping/receiving docks, stock rooms, storage locations, and laboratory environments.

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Required Skills & Qualifications

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To be successful in this role, you must possess a High School Diploma/GED and have previous inventory experience. Customer service experience is a plus. You should demonstrate proven verbal, written, and presentation skills, as well as maintain our Four-I Values.

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You must also be detail-oriented, a problem solver, and promote a team environment. Proficient multi-tasking and time-management skills are essential, as well as self-motivation in completing work assignments.

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Working Conditions

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Works primarily in and around shipping/receiving docks, stock rooms, storage locations, and laboratory environments. Walking/standing may be required for up to 70% of the day. May pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)

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Able to lift, push and pull 30-50 pounds as required. Able to use material handling equipment such as push carts and pallet jacks. Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, facemask, and/or safety gloves.


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