Hotel Operations Manager

3 hours ago


Salem, Virginia, United States VP Management Full time
Job Summary

The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement. This includes developing and implementing strategies to achieve hotel financial and operational goals, ensuring all departments are running smoothly and efficiently, and overseeing and managing the hotel staff, including hiring, training, and evaluating performance.

Key Responsibilities
  • Develop and implement strategies to achieve hotel's financial and operational goals
  • Ensure all departments are running smoothly and efficiently
  • Oversee and manage the hotel staff, including hiring, training, and evaluating performance
  • Maintain high standards of customer service and resolve any guest issues or complaints
  • Monitor and control hotel expenses and revenue
  • Create and manage budgets
  • Coordinate with sales and marketing teams to drive bookings and revenue
  • Ensure compliance with health, safety, and licensing regulations
  • Stay updated with industry trends and implement best practices
Requirements
  • Previous experience in hotel management or a similar role
  • Excellent leadership and team management skills
  • Strong financial acumen
  • Exceptional customer service skills
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Proficient in hotel software and Microsoft Office Suite
  • Knowledge of local and state regulations regarding hotel operations
Benefits
  • Competitive salary
  • Healthcare benefits
  • Paid time off
  • Opportunities for growth and advancement
About the Company

VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members.



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