Warehouse Operations Manager

1 week ago


Salem, Virginia, United States Capstone Logistics Full time
Job Title: Warehouse Supervisor

Capstone Logistics is seeking a highly motivated and experienced Warehouse Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our warehouse, ensuring efficient and safe operations, and providing exceptional customer service.

Responsibilities:
  • Negotiate rates with common carriers and manage site operations with safety and efficiency as top priorities
  • Manage daily bank deposits, create and transmit daily work logs, and audit labor and billing reports
  • Ensure customer needs are met daily, document and resolve customer service or associate issues, and enforce Capstone policies and work rules
  • Hold weekly safety meetings, manage site and departmental budgets, and schedule associate shifts based on customer requirements
  • Interview, hire, and train new associates, and supervise timely and accurate data entry for all services performed
Qualifications:
  • 2 years of supervisory experience in an industrial setting, with a proven track record of providing high levels of customer service
  • Ability to train, coach, and mentor warehouse associates, with excellent interpersonal and communication skills
  • Strong organization and prioritizing skills, with the ability to simultaneously perform multiple tasks and solve problems in a fast-paced environment
  • Ability to manage budgets, read and interpret P&L statements, and prepare related management reports
  • Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
Physical Requirements:
  • Ability to stand for extended periods, safely operate material handling equipment, and work in a warehouse environment with varying temperatures
  • Ability to lift up to 75 lbs.
Education and Experience:
  • Warehousing, Logistics, Supply Chain, or Third-Party experience preferred, with a BS/BA Degree or Associates Degree with Equivalent Experience
  • Excellent interpersonal communication, leadership, and customer service skills, with the ability to make decisions, problem solve, and prioritize assignments
  • Proven track record in supervision of warehouse employees, including hiring, training, and termination, with experience managing budgets and creating management reports
  • Intermediate computer experience, ideally with Microsoft products, and excellent aptitude in estimating rates and adding and subtracting mentally while multi-tasking

This is a competitive salary position with potential bonus and benefit package, including 401K. Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity, and is a Drug-Free Workplace.



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