Hotel Operations Manager
2 days ago
We are seeking a highly skilled and experienced General Manager to oversee the daily operations of our Salem VA Hotel. As a key member of our team, you will be responsible for ensuring exceptional guest satisfaction, profitability, and employee engagement.
Key Responsibilities- Develop and implement strategies to drive hotel revenue and profitability
- Oversee and manage all hotel departments, including front desk, housekeeping, and maintenance
- Lead and motivate a high-performing team, including hiring, training, and evaluating staff
- Maintain high standards of customer service and resolve any guest issues or complaints
- Monitor and control hotel expenses and revenue
- Create and manage budgets to ensure financial stability
- Collaborate with sales and marketing teams to drive bookings and revenue
- Ensure compliance with health, safety, and licensing regulations
- Stay up-to-date with industry trends and best practices
- Previous experience in hotel management or a similar role
- Excellent leadership and team management skills
- Strong financial acumen and budgeting skills
- Exceptional customer service skills and ability to resolve conflicts
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Proficient in hotel software and Microsoft Office Suite
- Knowledge of local and state regulations regarding hotel operations
- Competitive salary and benefits package
- Opportunities for growth and advancement
- Collaborative and dynamic work environment
About VP Management:
VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members.
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Salem, Virginia, United States VP Management LLC Full time**Job Summary:**As a Housekeeping Associate with VP Management LLC, you will play a vital role in ensuring the cleanliness and maintenance of all guest rooms and common areas at our Salem, Virginia hotel. This is an individual contributor role in the hospitality industry, offering opportunities for career growth within our organization.**Responsibilities:**-...
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