Hotel Operations Manager

2 days ago


Salem, Virginia, United States VP Management Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to oversee the daily operations of our Salem VA Hotel. As a key member of our team, you will be responsible for ensuring exceptional guest satisfaction, profitability, and employee engagement.

Key Responsibilities
  • Develop and implement strategies to drive hotel revenue and profitability
  • Oversee and manage all hotel departments, including front desk, housekeeping, and maintenance
  • Lead and motivate a high-performing team, including hiring, training, and evaluating staff
  • Maintain high standards of customer service and resolve any guest issues or complaints
  • Monitor and control hotel expenses and revenue
  • Create and manage budgets to ensure financial stability
  • Collaborate with sales and marketing teams to drive bookings and revenue
  • Ensure compliance with health, safety, and licensing regulations
  • Stay up-to-date with industry trends and best practices
Requirements
  • Previous experience in hotel management or a similar role
  • Excellent leadership and team management skills
  • Strong financial acumen and budgeting skills
  • Exceptional customer service skills and ability to resolve conflicts
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Proficient in hotel software and Microsoft Office Suite
  • Knowledge of local and state regulations regarding hotel operations
What We Offer
  • Competitive salary and benefits package
  • Opportunities for growth and advancement
  • Collaborative and dynamic work environment

About VP Management:

VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members.


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