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We are seeking a detail-oriented and organized Housekeeping Associate to join our team at Courtyard Des Moines West/Clive. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.
Responsibilities- Respond promptly to guest requests and maintain a high level of customer service.
- Identify and report any maintenance issues or safety hazards in public areas or guest rooms.
- Deliver guest requests and set up furniture items in guest rooms as requested.
- Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash.
- Clean, maintain, and store cleaning equipment.
- Follow all company and safety policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Support team to reach common goals.
- Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Ability to visually inspect tools, equipment, or machines.
- Ability to grasp, turn, and manipulate objects of varying size and weight.
- No high school diploma or GED equivalent.
- No related work experience.
- No supervisory experience.
- No license or certification required.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.