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Retail Sales Support Specialist

2 months ago


New London, Wisconsin, United States Aldi Inc. Full time


As a Retail Sales Support Specialist, your primary role will involve assisting in product presentation and inventory management, operating the cash register, and maintaining a clean and organized shopping environment.

You will play a vital role in enhancing the customer experience by collaborating effectively with the Aldi team and delivering outstanding service.

Position Type:
Full-Time

Average Hours:

32-40 hours per week

Starting Wage:
$17.00 per hour

Note:
Training will occur at a nearby location until the new store is operational.

Key Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

  • Consistently embody the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) relevant to the role.
  • Process customer transactions, maintain cleanliness, and organize merchandise displays effectively.
  • Deliver exceptional customer service, aiding customers throughout their shopping journey.
  • Collaborate with team members and communicate effectively with store management.
  • Provide constructive feedback to management regarding products, inventory discrepancies, scanning errors, and general concerns.
  • Participate in inventory counts following established guidelines and ensure inventory accuracy.
  • Adhere to cash handling policies and procedures to minimize losses.
  • Comply with all company policies and procedures while safeguarding the confidentiality of documents and data.
  • Perform additional duties as assigned.

Physical Requirements:

  • Ability to stock merchandise from receiving areas to shelves; capable of lifting products weighing up to 45 pounds to various heights.
  • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and navigate throughout the store.
  • Must be able to perform duties with or without reasonable accommodation.

Qualifications:

  • Must be at least 18 years of age to be eligible for this position.
  • Ability to provide prompt and courteous customer service.
  • Proficient in operating a cash register accurately and efficiently.
  • Capable of safely operating equipment such as electric/manual hand jacks, floor scrubbers, and cardboard balers.
  • Ability to maintain cleanliness to meet company standards.
  • Ability to interpret and apply company policies and procedures.
  • Strong verbal and written communication skills.
  • Ability to work independently and collaboratively within a team environment.
  • Excellent organizational skills, attention to detail, and the ability to multitask effectively.
  • Must meet any state and local requirements for handling and selling alcoholic beverages.

Education and Experience:

  • High School Diploma or equivalent preferred.
  • Previous experience in a retail setting preferred.
  • A combination of education and experience providing equivalent knowledge.
ALDI offers

competitive wages and benefits,

including:
~401(k) Plan
~ Company 401(k) Matching Contributions
~ Employee Assistance Program (EAP)
~ PerkSpot National Discount Program

In addition,

eligible employees

are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance

ALDI is committed to equal opportunity for all employees and applicants.

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.